Consult a doctor online

Naicoms provides free technological opportunities for telemedicine in the fight against COVID-19

Naicoms offers free innovative telemedicine technology for online communication with both doctors and medical professionals


Найкомс предлага безвъзмездно напълно разработена система за телемедицина като алтернатива за безопасен достъп до здравни услуги в условия на усложнена здравна ситуация.

„Telemedicine is a technology that does not cure itself, but, as the World Health Organization notes, "distance is a critical factor" and, using information and communication technologies, provides equal access to people from all over the country for health counseling. chronically ill, in order to avoid contact and travel, people under quarantine with various specialists and many others, said Ivan Yosifov, CEO of Naicoms Ltd..
Part of the capabilities of the platform Medcare.bg reliable audio-video connection, web chat, document sharing, exchange and review of imaging tests, including DICOM format, etc. are guaranteed. Online based, the platform is easy and intuitive to use and there is a possibility for consultation and only on documents. Available via the Internet, the platform does not require specialized hardware (such as a smart device) or specialized technical skills.

*Screenshot of an online consultation with the opportunity to view specialized research.

„Innovative technologies such as telemedicine have proven to be widely used worldwide, with their use multiplying in a number of countries in the last month alone (some platforms report 2 million users in one month, which is the annual consumption of the service under other conditions). adds Ivan Yosifov.

„Naicoms is an entirely Bulgarian company that specializes in the field of telemedicine. Winner of the "Social Innovation" award in the Competition „Innovative enterprise of the year 2019“ of the Applied Research and Communications Foundation, under the auspices of President Rumen Radev.

Telemedicine is a kind of "force multiplier" that dramatically expands the scope of care and does not break the relationship between doctor and patient. Responding to its motto "Putting technology at the service of society", Nycoms waives its fee and is ready to provide the telemedicine platform free of charge for use by medical professionals and patients during the crisis. All interested health facilities and medical professionals can create an account quickly, easily and conveniently, and we are available to assist with any questions. Currently, the company assists all doctors in the platform to maintain their online schedule. It is also important to attract the attention of institutions so that physicians can feel comfortable using it.

„Nycoms "sent their proposal to the national institutions at the end of February, and no response has been received so far. "For us, this is a way to contribute to more effective prevention of the spread of coronavirus and influenza type B. We believe that this is a good opportunity for effective use of Bulgarian innovative technologies of great social significance," concludes Ivan Yosifov.

The telemedicine solutions developed by Naicoms find numerous applications in the current situation, such as:

  • opportunity to consult people under quarantine with various specialists

  • provides equal access to people across the country

  • significantly reduces and avoids unnecessary travel and movement of people for all (people with health issues, chronically ill, under supervision, etc.)

  • helps maintain healthy people and people who need consultation with health professionals on other health issues

  • reduces the pressure on local health professionals, as people from all over Bulgaria can consult with specialists from all over Bulgaria

  • 24/7 telemedicine inter-hospital communication for communication between medical persons, exchange of experience and data, including those under quarantine

  • possibility to organize virtual offices on duty

  • other applications according to the respective need as each element of the ecosystem is developed by the company in Bulgaria, which provides great flexibility.


Naicoms has developed other hardware and software products for telemedicine as a one-touch device, providing the need for specialized equipment for audio-video communication. There are similar devices located in over 30 points in healthcare facilities in Bulgaria. The system is used by hospitals, such as NI Pirogov Hospital; University General Hospital for Active Treatment "St. Anna" - Sofia, JSC, and 30 other settlements. Individually, each interested doctor can create a profile and schedule for online consultations quickly and easily, and can contact us for assistance if needed.

* Naicoms is the exclusive representative of MPU




Medcase - diagnostic case with included medical-diagnostic devices and possibility for online audio-video consultation. May contain: Thermometer, Blood Pressure Monitor; Spirometer; Portable ECG device; Blood sugar measuring apparatus; Pulse oximeter; Urine analyzer, digital stethoscope, etc. The data from medical-diagnostic devices are transferred automatically and stored for verification, and the available two-way audio-video communication helps to carry out full medical examinations and consultations.